1. General

The (general) Austrian Hotel Contract Conditions contain the conditions to the contract which Austrian accommodation providers usually conclude with their guests.

The Austrian Hotel Contract Conditions do not preclude special agreements.

2. Contract partners

  1. The contract partner for the accommodation provider in case of doubt is the purchaser, even if s/he has purchased for or with other named persons.
  2. The persons who utilise the accommodation are guests in the terms of the contract conditions.

3. Contract conclusion, deposit

  1. The accommodation contract is usually created by the accepting of a guest’s written or oral booking by the accommodation provider.
  2. It may be agreed that the guest pays a deposit.
  3. The accommodation provider can also demand the advance payment of the entire agreed fee.

4. Beginning and end of the accommodation

  1. The guest has the right to occupy the rented rooms from 1 pm of the agreed day.
  2. The accommodation provider has the right to withdraw from the contract if the guest has not arrived by 6 pm of the agreed arrival day, unless a later arrival time has been agreed.
  3. If the guest has paid a deposit, however, the room/s remain/s reserved until 12 pm the next day at the latest.
  4. If a room is used for the first time before 6 am, the preceding night counts as the first overnight stay.
  5. The rented rooms are to be vacated by the guest by 11 am on the day of departure.

5. Rescission of the Accommodation Agreement – Cancellation fee

Rescission by the Proprietor

5.1 If the Accommodation Agreement provides for a down payment and such down payment has not been made by the Party in time, the Proprietor may rescind the Accommodation Agreement without granting any grace period.

5.2 If the Guest fails to arrive by 6.00 p.m. on the agreed date of arrival, the Proprietor shall not be obliged to accommodate them unless a later time of arrival has been agreed upon.

5.3 If the Party has made a down payment (see 3.3), the rooms shall be deemed reserved until 12.00 noon on the day following the date of arrival at the latest. If a down payment to the amount of more than four days has been made, the obligation to accommodate the Guest shall end on 6.00 p.m. on the fourth day, the date of arrival being deemed the first day, unless the Guest informs the Proprietor of a later date of arrival.

5.4 Unless otherwise agreed upon, the Proprietor may rescind the Accommodation Agreement for objectively justified reasons by means of a unilateral declaration by 3 months before the agreed date of arrival of the Party.

Rescission by the Party – Cancellation fee
Groups (up 5 guest rooms), Meetinggroups, Apartments, Long-Stay (up 6 nights)

5.5 The Party may rescind the Accommodation Agreement by means of a unilateral declaration by 3 months before the agreed date of arrival of the Guest without being liable to pay a cancellation fee.

5.6 Reservations, outside of the reasons above, can be cancelled 1 day until 4.00 pm before arriving without cancellation fee.

5.7 Outside the period specified in 5.5., the Party may only rescind the Accommodation Agreement by means of a unilateral declaration subject to the following cancellation fees:

  • – 40% of the total agreed price by 1 month before the date of arrival;
  • – 70% of the total agreed price by 1 week before the date of arrival;
  • – 90% of the total agreed price within the last week preceding the date of arrival.

6 Provision of alternative accommodation

  1. The accommodation provider can provide the guest with an adequate alternative accommodation if it is reasonable for the guest, particularly if the difference is minor and objectively justified.
  2. An objective justification would apply if, for example, the room/s has/have become unusable, if guests who are already accommodated extend their stay or if other important operational reasons demand such a step.
  3. Any possible additional costs for the alternative accommodation are to be paid by the accommodation provider.

7 Rights of the guest

  1. The completion of an accommodation contract gives the guest the right to the usual use of the reserved rooms, the facilities of the accommodation establishment which are usually available to guests without special conditions and to the usual services.
  2. The guest has the right to occupy the rented rooms from 1 pm of the agreed day.
  3. If full-board or half-board has been agreed, then for every meal that is not taken by the guest, the guest has the right to claim an appropriate alternative meal (lunch package) or voucher, as long as the guest notifies the establishment of this by 6 pm of the preceding day.
  4. Otherwise, if the guest does not take the agreed meals at the usual times and in the rooms provided therefore, the guest has no right to alternative arrangements for the services provided by the accommodation provider.

8 Obligations of the guest

  1. The agreed fee is to be paid upon the ending of the accommodation contract. Where possible, foreign currencies will be accepted by the accommodation provider according to the daily exchange rate.
  2. The accommodation provider is not required to accept cashless forms of payment such as cheques, credit cards, vouchers etc.
  3. Any costs incurred by the accepting of such forms of payment, such as for telegrams, enquiries etc. are to be paid by the guest.
  4. If food and drink are available in the establishment, but are brought in and consumed in public areas, the accommodation provider has the right to charge an appropriate remuneration (so-called “corkage fee” for drinks).
  5. The permission of the accommodation provider must be sought before using electrical devices which have been brought by the guests and which are not among the usual travel necessities.
  6. The regulations of tort law apply to any damages caused by the guest. The guest is therefore liable for every damage and disadvantage suffered by the accommodation provider or by third persons caused by the fault of the guest or by the fault of the guest’s companion or other persons for whom the guest is responsible. This also applies if the injured party has the right to appeal directly to the accommodation partner for compensation.

9 Rights of the accommodation provider

  1. If the guest refuses to pay the stipulated fee or is in arrears, the proprietor of the accommodation establishment has the right to withhold any items belonging to the guest that have been brought in to the establishment (§ 970 c Austrian Civil Code, statutory right of retention) or to take legal steps in order to secure her/his outstanding monies resulting from the accommodation, board and expenditures for the guest.
  2. The accommodation provider has the right of lien on items brought into the property by the guest in order to secure the agreed fee. (§ 1101 Austrian Civil Code, statutory right of lien of the accommodation provider.)
  3. If service is demanded in the guest’s room or at an unusual time of day, the accommodation provider has the right to demand a surcharge. This surcharge must, however, be listed on the price board in the room. The accommodation provider may also refuse such services for operational reasons.

10 Obligations of the accommodation provider

  1. The accommodation provider is obliged to provide the agreed services to an appropriate standard.
  2. Extra services of the accommodation provider, which are not included in the accommodation fee and must be indicated accordingly, are:
    1. Special services from the accommodation provider which can be separately charged on the invoice, including the provision of a sauna, bicycle rental, car parking etc.
    2. A discounted price is charged for the provision of extra or children’s beds.
  3. The prices indicated should be inclusive of taxes.

11 Liability of the accommodation provider for damages

  1. The accommodation provider is liable for damages suffered by the guest if the damage occurs within the establishment and the establishment or one of its employees is at fault.
  2. In addition the accommodation provider is liable as the custodian for the items brought in by accommodated guests up to a maximum of €1,100, if s/he does not prove that the damage was not caused by the accommodation provider, one of her/his employees or by other persons passing in and out of the premises. Under these circumstances, the accommodation provider is liable for valuables, cash and securities up to a maximum of € 550, unless s/he has accepted custodianship of these items with the knowledge of their nature, or if s/he or an employee is at fault, in which case the accommodation provider has unlimited liability. A denial of liability via a placard has no legal effect. The safekeeping of valuables, cash and securities can be refused if the items in question are considerably more valuable than those usually handed in by guests. Agreements in which the liability in reduced below that set out in the above paragraphs are invalid. Items are considered handed over when they are taken by a person in the employ of the establishment or taken to a place designated for this purpose. (Especially §§ 970 et seqq. Austrian Civil Code.)

12 Accommodation of animals

  1. Animals may only be brought into the accommodation establishment upon prior agreement and in some cases for a special charge. Animals are not permitted in the common rooms and restaurant areas.
  2. The guest is liable for damages caused by animals that s/he brings, in line with the statutory regulations valid for pet owners (1320 Austrian Civil Code).

13 Extension of accommodation

An extension of the stay by the guest requires the agreement of the accommodation provider. If the guest does not seek any agreement and does not depart as expected, the accommodation provider has the right to clear the room and to take the guest’s personal items into custodianship.

14 Ending of accommodation

  1. (1)If the accommodation contract has been agreed for a set time, it ends when this time limit is reached. If the guest departs early, the accommodation provider has the right the demand the full agreed fee.The accommodation provider is, however, obliged to try, to the extent permitted by the circumstances, to rent the rooms to another guest.Otherwise the regulation in 5 (5) applies accordingly (discount percentages).
  2. The death of the guest ends the contract with the accommodation provider.
  3. If the accommodation contract was agreed with an unlimited time, the contract partners can cancel the contract at any time with a notice period of three days. The cancellation must reach the contract partner by 10 am, otherwise this day does not count as the first day of the notice period, in which case the next day does.
  4. If the guest does not vacate the room by 11 am, the accommodation provider is entitled to invoice for the room price for an additional day.
  5. The accommodation provider has the right to cancel the accommodation contract with immediate effect if the guest
    1. a)makes significantly adverse use of the rooms or, through her/his inconsiderate, objectionable or otherwise inappropriately uncouth behaviour, spoils the collective living experience of the other guests, or who is guilty of a punishable offence against the property, moral standards or physical security of the accommodation provider, an employee or a person living in the establishment;
    2. b)becomes ill with an infectious disease or one which exceeds the length of stay, or becomes care-dependent;
    3. c)does not pay the invoices presented to her/him within a reasonably set time period.
  6. If the fulfilment of the contract becomes impossible due to an event classed as a force majeure, the contract is cancelled. The accommodation provider is required to return any monies collected in part so that no profit is made. (1447 ABGB.)(1447 Austrian Civil Code.)

15 Sickness or death of the guest in the accommodation establishment

  1. (1)If the guest becomes ill during her/his stay in the establishment, the accommodation provider is obliged to ensure the provision of medical care, if necessary and if the guest is capable of doing so. The accommodation provider is entitled to the following refund of expenses from the guest or from the guest’s legal successor in the case of death:
    1. a refund of any doctor’s costs not paid for by the guest;
    2. for the necessary disinfection of the room if this is ordered by the public health officer.
    3. a refund for any linen, bedclothes or bed furnishings that have become unusable, upon handing over these items to the legal successor; otherwise for the cleaning of all these items;
    4. For the repair of walls, items of furniture, carpets etc. in so far as these were dirtied or damaged in connection with the illness or death.
    5. for the room rent, if the room cannot be rented for a time because it has become unusable due to the illness or death (minimum three, maximum seven days).


Liability of the hotel 1. The hotel assumes liability for the due care and diligence of a prudent merchant. However, its liability is limited in non-typical service areas to performance defects, damage, consequential damage, and disruptions resulting from intent or gross negligence on the part of the hotel. Should disruptions or defects occur in the hotel’s services, the hotel will endeavour or provide relief when it becomes aware of this or upon the customer’s immediate notification of the defect. The customer is obliged to contribute reasonable assistance in remedying the fault and minimising any possible damages. 2. The hotel is liable to the customer for property brought in to the hotel in accordance with the statutory provisions, i.e. up to one hundred times the room rate, not to exceed € 3,500 and up to € 800 for cash and valuables. 3. Unlimited liability of the hotel is governed by the statutory provisions. 4. Insofar as a parking space is provided to the customer in the hotel garage or a hotel parking lot, this does not constitute a safekeeping agreement, even if a fee is charged. The hotel assumes no liability for loss of or damage to motor vehicles parked or manoeuvred on the hotel’s property, nor the contents thereof, excepting cases of intent or gross negligence. This also applies to those employed or subcontracted by the hotel. 5. Wake-up calls are to be carried out by the hotel with great care. Claims for damages, except in cases of intent or gross negligence, are precluded. 6. Messages, post and consignments of goods for guests are handled with care. The hotel undertakes the delivery, storage and – upon request – forwarding for a fee of all of the above. Claims for damages, except in cases of intent or gross negligence, are precluded.

16 Place of fulfilment and court of jurisdiction

  1. The place of fulfilment is the place in which the accommodation establishment is located.
  2. For all disputes arising from the accommodation contract, the factual and local competent court for the accommodation establishment is agreed upon, unless
    1. the guest has, as a consumer, a domestically located place of employment or residence. In this case the court of jurisdiction will be agreed as that location as disclosed by the guest on his/her registration.
    2. the guest, as a consumer, only has a domestic employment location. In this case this will be agreed as the court of jurisdiction.

The cancellation fees quoted in 5 (1), (2) and (5) are, according to 31 in combination with 32 Antitrust Law, listed in the Register of Cartels number 1 Kt 617/97-5 as non-binding Association recommendations.

Doris Reinisch Ges.m.b.H.
Mannswörther Straße 76
A-2320 Schwechat-Mannswörth
Tel: +43-1-707 04 44
Email: office@dasreinisch.at
UID number: ATU16856301
Place of jurisdiction: Schwechat
Enquires can also be directed to:
ÖHV Office
Tel.: +43-1-533 09 52
Fax: +43-1-533 70 71
Email: info@oehv.at
Representation of interests:


Data protection is a matter of trust and your trust is important to us at Hotel Das Reinisch.


Data protection declaration and consent to the use of data by Doris Reinisch GmbH – Hotel Das Reinisch
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis ft he legal regulations (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing.

Responsible body
Doris Reinisch GmbH – Hotel Das Reinisch
Mannswörtherstraße 76
2320 Schwechat-Mannswörth
+43 1 707 04 44


This data protection declaration applies to all persons who use the services of (company name Doris Reinisch GmbH – Hotel Das Reinisch). We hereby inform you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to precisely comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All your personal data will be processed on this basis.
Responsible for data processing is Doris Reinisch.

With the use of our services and the granting of consents within the meaning of this declaration, you confirm that you have reached the age of 14 and are in a position to grant an admissible consent, or that an effective consent of your legal guardian or your administrator already exists.


Your personal data, in particular

  • your master data (surname, first name, address, e-mail address, telephone and fax number, date of birth, customer number) as well as language and vehicle registration number,
  • the data in travel documents (passport number, passport data, date of birth, issuing authority, duration, nationality) and ID cards (identity card, driving licence etc. including
    issuing authority and duration), the data on the method of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
  • the length of stay requested by you and the destinations, hotels, contact persons, conditions, special services, health data, frequent flyer number, personal preferences you provide us with, and
  • special categories of data such as health data and data on special needs and marriage/partnership,
    are required for the smooth provision of our services. This includes in particular bookings of trips, tourist guides, gastronomy, rental vehicles, transfers, registry processing, insurance, events, tours, accreditations, vouchers including customer creation, invoicing and their verification (B2B, B2C, FIT), ticket bookings.

This data is stored, processed and, if necessary, forwarded to third parties with whom we work to provide the most effective and best possible service to our customers. In some cases, data may be transferred to processors in third countries.

The duration of the storage is determined by the duration of our business relationship, the consents granted by you, as well as by the legal storage obligations and legal obligations applicable to us. We emphasize that in the case of a regular cooperation for our best possible customer service we are anxious to know your already transmitted customer wishes so well that we can satisfy you constantly and permanently.


When you visit our website, your access data is automatically collected and stored. These access data may include in particular the page accessed, the files viewed, the date and time of the call, the IP address of the user, data of the computer making the call, in particular the browser and the operating system, as well as the data volume and the message of the successful call. These access data are used by us for internal statistical purposes in order to guarantee the security of our offer and to optimize the offer. In case of suspicion of an illegal action, the access data is evaluated to preserve evidence.

By entering your personal data in one of our contact forms, you agree to the transmission to and storage and processing by us for the duration of the support of this specific inquiry. This applies in particular to your inquiries via contact form, chat and e-mails that you send us. We need this data to process your request and in these cases we also store your IP address for the purpose of preserving evidence. The data is stored as long as this is necessary for the support of any supplementary or subsequent questions by you or us.
If you create a web account with us, we provide you with your contract data online. You keep your access data safe and ensure that no unauthorized persons access your account. We do not assume any liability for unauthorized access, which – even if only partially – can be attributed to misconduct on your part.
Your account data is only transmitted via an encrypted Internet connection (https). We assume no liability for the loss of data or access by third parties to your data if we have observed the security measures required by the state of the art.

The legal basis for this data processing is your consent, our pre-contractual and contractual obligations towards you, our legitimate interests and legal obligations of all kinds and § 96 TKG.
SERVER LOG FILES The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
These are:

  • browser type and browser version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the server request

These data cannot be assigned to specific persons. We reserve the right to check these data subsequently if we become aware of concrete indications of an illegal use.


We use cookies, which are small text elements used to store information in web browsers. Cookies are recognized the next time you visit our website and make a significant contribution to accelerating loading processes and making the use of our offers comfortable for you. Your information recognized and stored by cookies serves your recognition, but also the analysis of your user behaviour. They are stored on the server of the respective provider who, as a processor, has undertaken to us to comply with the applicable data protection standards.

After you have visited our website, cookies are stored on your terminal device, unless you refuse this from the outset or you do not actively delete cookies. The active deactivation of cookies can impair the functionality of our websites for you. You can also prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.

Our website uses the following types of cookies, the scope and functionality of which are explained below:


Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.


Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.
You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third party cookies or all cookies. Please note that you may not be able to use all functions of this website.

You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being forwarded to Google and the processing of this data by Google by downloading and installing the browser plug-in available on the google.com website. However, the plug-in is only available for certain browser programs.

We also use third party content on our website to make our website as informative and convenient as possible for you. These include, for example, Google Maps, RSS feeds or YouTube. These third party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third party provider. In this regard we refer to the data protection declarations of the respective providers.


Once you have registered on our website, Tealium analyses your click and surfing behaviour and your bookings/purchases on our site. Based on your click and surfing behaviour and purchase history, we can increase user-friendliness.

This Third Party Cookie is from Tealium and will be removed after 1 year at the latest.

Das Reinisch is also responsible for the legally valid collection of data in compliance with the GDPR. As a technology provider and contract processor, Tealium is obliged to ensure that the data is stored in compliance with the GDPR. Tealium’s privacy policy: https://tealium.com/privacy/


Our website uses functions of the web analysis service Google Analytics. Google Analytics is a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which enable Google to analyse the use of our website. The information collected by the cookies about the use of our website (including your anonymised IP address) is generally transmitted to a Google server in the USA and stored there. We would like to point out that Google Analytics has been extended on our websites in order to guarantee anonymous collection of IP addresses (so-called IP masking). Your IP address is only recorded by Google in a shortened form, which guarantees anonymisation and does not allow any conclusions to be drawn about your identity. In the case of IP anonymisation on our websites, your IP address will previously be reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google also respects the privacy provisions of the U.S. Safe Harbor Agreement and is registered with the U.S. Department of Commerce’s Safe Harbor Program. Google will use this information to evaluate your use of our website, to compile reports on website activities for us and to provide us with further services associated with the use of websites and the Internet. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. A transfer of this data by Google to third parties only takes place due to legal regulations or within the scope of order data processing.

The relationship with the web analytics provider is based on “Privacy Shield”. Data processing is carried out on the basis of the legal provisions of 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.


We may share your personal data with third parties

  • within the group, taking into account the permissible uses,
  • to contractors (e.g. for our electronic advertising in the form of newsletters or e-commerce campaigns) and, to third parties who must be consulted in order to provide the services you require, all of whom have committed themselves to comply with the applicable data protection standards, is transmitted.

If compliance with European data protection standards is not possible – for example because standard contractual clauses, decisions on appropriateness or certifications are not guaranteed in a specific case – we clarify you in good time and also obtain the necessary consents from you.

By using this website, you consent to the processing of data about you by Google and the manner of data processing described above as well as the named purpose. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.


You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set which prevents the collection of your data on future visits to this website: Disable Google Analytics You can find more information on how Google Analytics handles user data in Google’s privacy policy – here.


You have the possibility to subscribe to our newsletter via our website and on the registration form. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information such as areas of interest, birthday and postcode [….]. {With double opt-in:} As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: julia.scharb@dasreinisch.at We will immediately delete your data in connection with sending the newsletter.


Our pages include plugins from the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our page. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like-Button” while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. For more information, please see Facebook’s Privacy Policy at https://de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.


This website uses the remarketing function “Custom Audiences” of Facebook Inc. “(“Facebook”). This function is used to present interest-based advertisements (“Facebook ads”) to visitors to this website when they visit the social network Facebook. For this purpose, Facebook’s remarketing tag has been implemented on this website. This tag establishes a direct connection to the Facebook servers when you visit the website. This information is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. For more information about Facebook’s collection and use of the data and your rights and choices about protecting your privacy, please see Facebook’s privacy policy at https://www.facebook.com/about/privacy/. Alternatively, you can deactivate the remarketing function “Custom Audiences” at https://www.facebook.com/settings/?tab=ads. You must be logged in to Facebook to do this.


Our pages include functions of the Instagram service. These functions are provided by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that, as the provider of these pages, we are not aware of the content of the data transmitted or how Instagram uses it. For more information, please see Instagram’s privacy policy: https://instagram.com/about/legal/privacy/


Our website uses plugins from Google’s YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTubePlugin, a connection to the YouTube servers is established. The Youtube server will be informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. Further information on how user data is handled can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy


We use Hotjar of Limited (Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta) on this website to statistically evaluate visitor data. Hotjar is a service that analyses the behaviour and feedback of users on websites using a combination of analysis and feedback tools. Hotjar-based websites have integrated a tracking code on their websites, which is transmitted to our servers in Ireland (EU). This tracking code contacts Hotjar’s servers and sends a script to the computer or device that you use to access the Hotjar-based website. The script collects certain data relating to the user’s interaction with the corresponding website. This data is then sent to the Hotjar servers for processing.
For more details on the privacy policy and how Hotjar collects information, please visit https://www.hotjar.com/legal/policies/privacy.
Deactivation of Hotjar If you do not want Hotjar to collect your data, you can activate the Hotjar Opt Out. There you have the possibility to deactivate or reactivate the collection of data by Hotjar by a simple click on the red deactivate Hotjar button. Attention: The deletion of cookies, the use of the incognito/private mode of your browser, or the use of another browser leads to data being collected again.


For the comment function on this page, in addition to your comment, information about the time the comment was created, your e-mail address and, if you do not post anonymously, your chosen user name will be saved.

Saving the IP address Our comment function stores the IP addresses of users who write comments. In order to be able to take action against the author in case of infringements such as insults or propaganda, we store the author’s IP address.


This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.


You have the following rights towards us with regard to personal data concerning you:

  • right to information
  • the right to rectification or deletion (unless we are legally obliged to retain such data)
  • right to limitation of processingright of opposition to the processing
  • right to data transferability

You also have the right to complain to the Austrian Data Protection Authority in Vienna.


Advertising mails The use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mails.
You can reach us under the following contact details: Doris Reinisch GmbH – Hotel Das Reinisch

+43 1 707 04 44
Status: May 2018